IT Analyst (Engineer) is required at Hyundai MOBIS Corporate Center America, MCCA. This role is crucial for supporting the organization's Manufacturing Execution Systems (MES) development and implementation, ensuring optimal performance, integration, and reliability. The ideal candidate should have 3+ years of experience in MES development, systems integration, and manufacturing processes.

(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

MES Development & Implementation

• Design, develop, and implement MES solutions to support manufacturing operations.
• Customize and configure MES applications to meet specific business requirements.
• Integrate MES with other enterprise systems (ERP, PLM, etc.).

IT Support & Troubleshooting

• Provide technical support for MES applications, diagnosing and resolving issues in a timely manner.
• Manage helpdesk tickets related to MES, ensuring prompt resolution and customer satisfaction.
• Troubleshoot network and system-related problems affecting MES, offering solutions to minimize downtime.

Backup & Disaster Recovery

• Manage and execute regular backups of MES data to safeguard critical information.
• Develop and implement disaster recovery plans for MES to ensure business continuity in case of system failures or data loss.

System Updates & Patching

• Regularly update and patch MES applications and software to ensure systems are up-to-date and secure.
• Ensure compatibility with new software and hardware deployments.
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Documentation & Reporting

• Maintain clear and accurate records of MES systems, configurations, and network topologies.
• Document troubleshooting steps and resolutions for future reference.
• Provide regular reports on MES performance, security status, and ongoing issues.

Process Improvement & Optimization

• Identify areas for improvement in MES processes and workflows to enhance system efficiency and productivity.
• Proactively suggest and implement solutions to improve MES performance, scalability, and security.

Collaboration & Project Support

• Work closely with cross-functional teams to support MES initiatives, software deployments, and infrastructure upgrades.
• Assist in the planning and execution of MES projects, ensuring timely completion and alignment with business goals.

Supervisory Responsibilities: No

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position).

Required Education & Experience

• Bachelor's degree in information technology, computer science, or a related field.
• 3+ years of experience in MES development and systems integration.
• Hands-on experience with various MES platforms and manufacturing processes in Manufacturing.
• Experience with cloud platforms (AWS, Azure, or Google Cloud) is a plus.

Required Knowledge, Skills, & Abilities

• Strong knowledge of MES components, including servers, storage, and networking devices.
• Familiarity with system monitoring tools and network management software.
• Proficiency in CS program (e.g., C# or similar).

Preferred Education & Experience

• More than 3 years of experience in MES development within an automotive part or manufacturing corporation.
• Bilingual proficiency (English and Korean).